Dr. Christina (Christy) Dempsey is the Chief Nursing Officer and President of Clinical Excellence for Press Ganey Associates, LLC., responsible for providing clinical guidance to help clients transform the patient and caregiver experience. A registered nurse with over three decades of healthcare experience regularly speaking and publishing nationally and internationally on nursing, perioperative and emergency services, patient flow, medical practice operations, supply chain and physician/hospital collaboration. Dempsey has served as faculty for the Missouri State University Dept. of Nursing and holds a doctoral degree in nursing practice, master’s degrees in business and nursing and certifications in perioperative nursing and executive nursing practice. She is a Fellow in the American Academy of Nursing and serves on the Board of the American Organization for Nursing Leadership. In 2018 and again in 2020, Dempsey was named one of the top 50 Safety Experts in the US by Becker’s Hospital Review. Her book, The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience, was released in 2017.